Privacy Policy

At Plus Food Service Ltd we are committed to protecting your right to privacy as an individual.  This affects you, not only if you are running your own business as a Sole Trader, Limited Company, or as a Partnership, but also if you are an employee.

 

This privacy policy sets out how Plus Food Service uses and protects any information that you give Plus Food Service when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

Plus Food Service may change this policy from time to time by updating this page. You
should check this page from time to time to ensure that you are happy with any changes.

What we collect?

When you place an order, we need to know your name, billing address, trading address, email address and telephone number so that we can process your order and get back to you if we have any queries. Contact information including email address, demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers.

What we do with the information we gather?

We require this information to understand your needs and provide you  with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests and needs.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We may have to disclose your information to third party contractors in order to process your order, however it will not be disclosed to any organisation outside Plus Food Service for any purpose other than for the execution of your order.

How we use cookies?

A cookie is a small file which asks permission to be placed on your
computer's hard drive. Once you agree, the file is added and the cookie
helps analyse web traffic or lets you know when you visit a particular
site. Cookies allow web applications to respond to you as an individual.
The web application can tailor its operations to your needs, likes and
dislikes by gathering and remembering information about your
preferences.

We use traffic log cookies to identify which pages are being used.
This helps us analyse data about web page traffic and improve our
website in order to tailor it to customer needs. We only use this
information for statistical analysis purposes and then the data is
removed from the system.

Overall, cookies help us provide you with a better website, by
enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information
about you, other than the data you choose to share with us. You can
choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to
decline cookies if you prefer. This may prevent you from taking full
advantage of the website.

Links to other websites.

Our website may contain links to other websites of interest. However,
once you have used these links to leave our site, you should note that
we do not have any control over that other website. Therefore, we cannot
be responsible for the protection and privacy of any information which
you provide whilst visiting such sites and such sites are not governed
by this privacy statement. You should exercise caution and look at the
privacy statement applicable to the website in question.

Controlling your personal information.


You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for
the box that you can click to indicate that you do not want the
information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us, see our contact us page for more information and ways to contact us.

We will not sell, distribute or lease your personal information to
third parties unless we have your permission or are required by law to
do so. We may use your personal information to send you promotional
information about third parties which we think you may find interesting
if you tell us that you wish this to happen.

You may request details of personal information which we hold about
you under the Data Protection Act 1998. A small fee will be payable. If
you would like a copy of the information held on you, please write to us.

If you believe that any information we are holding on you is
incorrect or incomplete, please write to or email us as soon as
possible. We will promptly correct any information found to be incorrect.


 

ADDRESS

Unit 21, Sabre Court

Gillingham Business Park

Gillingham

ME8 0RW

OPENING HOURS

Mon - Fri: 10am - 6pm
Saturday: 8am - 11am
Sunday: Closed

COLLECTION HOURS

Mon - Fri: 11am - 4pm
Saturday: 9am - 11am
Sunday: Closed

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